Hawks on Call Students Form Bonds with University Community
Students from Hawks on Call, SJU’s telefund operation, serve as Saint Joseph’s ambassadors, building personal connections with the widest possible swath of University alumni, parents and friends. “Our conversation could be the only time an alumnus has contact with the university,” said senior political science major Fiona Tomlin ’16, a Hawks on Call manager. “We take our role seriously.
“I spoke with a Golden Hawk who put his schooling on hold to serve in Vietnam,” she said. Upon his return to Hawk Hill, “He was grateful for the warm welcome, as well as the faculty support that guided him through finishing his degree.”
Tomlin thanked him for his service and mentioned Hawks for Heroes, a military support organization she co-founded, and the great work of the Office of Veterans Services. She talked about her own military family. The two bonded over their mutual patriotism.
The conversation yielded a $100 gift to the Saint Joseph’s Fund, which enables SJU to respond quickly to evolving needs and support students. All gifts – no matter the size – impact the University’s participation rate, a critical metric in determining the University’s rankings and ability to secure grants and scholarship funding.
Personal connections are the lynchpin of the success for the Hawks on Call. Sometimes that connection takes a little extra time to make. But, callers say, it’s always worth the effort.
Marketing major Rachel Mealey ’16, a Hawks on Call manager, spoke to a 1980s alumna from her hometown of Wilmington, Del. “She didn’t seem too interested in Saint Joseph’s. But I listened intently, asked the right questions and eventually her good memories of Hawk Hill flooded back,” she said.
“She made a gift, but even if she hadn’t, it would’ve been fine because our bigger goal is to facilitate positive relationships so our community becomes or remains engaged with the university. Their relationship with us and their financial support have a tremendous impact on students.”
So when “Saint Joseph’s University” pops up on your caller ID, consider taking the call. Our students can’t wait to speak with you.